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Frequently Asked Questions

We receive many questions from our customers every day about our organic products and what we stand for. Here you will find some of the most common questions we are asked, together with comprehensive answers.

If you cannot find what you are looking for, please call us on 01403 740350 or email organic@greenpeople.co.uk.

FAQ General

If I eat organic foods, why do I need to think about using organic skin care too?

Can your products help with an itchy scalp?

Why don't you produce larger sizes of your products?

Are your products suitable for sensitive skin?

I see that many Green People products contain essential oils. Are these safe to use during pregnancy?

Ingredients

Why are some of your formulations not 100% organic?

Why do a lot of your ingredients sound like chemicals?

Are your products Vegan?

Green People say that they are committed to using organic ingredients. Why then do some of the products you make contain non-organic plant material?

What evidence is there to support claims that many chemicals are absorbed through the skin?

Do any of your products contain parabens?

Why is glycerin used in some personal care products?

Is all glycerin extracted from vegetable sources?

What is the difference between a herbal infusion and a floral water?

What is the difference between a herbal extract and an essential oil?

What is the purpose of the citrus seed extracts used in some skin care products?

Is there any difference between sodium lauryl sulphate and ammonium lauryl sulphate?

Why doesn't your toothpaste contain fluoride?

I find that the perfumes used in many skin care products cause skin rashes and sensitivity. Do your products contain any perfumes?

Why do you avoid ingredients such as DEA, TEA and Padimate-O in your products?

Packaging

Why do you use plastic tubes instead of glass for many of your products?

Why do you use polystyrene chips as mail order packaging materials?

Is your plastic packaging safe and is it biodegradable?

Why are some of your products boxed? Is this not environmentally unfriendly?

What is the best way to open your flip-top caps?

What types of paper do you use for your printed material?

Biodegradability

I will soon be travelling to an environmentally sensitive area. Are your products biodegradable?

Is your plastic packaging safe and is it biodegradable?

Animal Testing

What is your policy regarding animal testing?

Awards

Organic Babies win Midwife Tested Awards

Explore Green People

Green People Main Website
Organic skin care and hair care for all the family. Natural beauty products that are kind to sensitive skin and eczema.

Organic Young Products
Oy! An essential range of natural skin and body care products for teens and 20-somethings.

Organic Body Spa Products
An indulgent natural spa range with certified organic and fairly traded ingredients for healthy, glowing skin.

Organic Men Products
A natural body care range for men, including organic shaving gel, shower washes and deodorants.

Organic Baby & Children Products
Pure, mild and organic products for your baby or child’s sensitive skin.

Organic Base Products (no scent)
Organic scent-free products made without essential oils for those with especially sensitive skin and who prefer no fragrance.

Organic Sun Products
Natural and organic sun lotions for all the family. The range provides you with a broad-spectrum of UVA/UVB protection.

Contact Us
The Green People are here to help so get in touch with your questions and we will happily provide you with assistance.

Site Map
If your having problems navigating around our website, why don’t you try our site map which displays all the links all at once.

The Green People Company Ltd. Pondtail Farm, Coolham Road, West Grinstead, West Sussex, UK, RH13 8LN Tel: 01403 740350